As some of you have already migrated to the new billing system (others to follow soon!) you’ll note a few changes:
- Attached PDF Invoices
- Invoices sent 10 days before billed.
- Reminders Sent on Overdue Accounts
- All Major Credit Cards Accepted (Visa / Mastercard / Discover / AMEX)
This is all new, and please let me explain a little, the invoice will generate 10 days early, if you have a card on file on the renewal day the system will attempt payment, and if accepted you’ll get a note and a PDF marked “PAID” – you don’t have to run in and make payment, if your a PayPal customer, please consider utilizing a Subscription to your profile so your invoices are handled promptly.
Some billing changes about over-due, cancelation, etc. are soon going to be added to the terms of service, so keep an eye on your email, as a newsletter will go out explaining it all in the next week or so – all these changes are in an attempt to provide you with better and better customer service and hosting services.
If your new to the new billing system, and have ANY questions, please don’t hesitate to open a ticket – MyTroubleTicket.com will soon be discontinued, so please be sure to utilize the new system built in with your new billing profile.