FlockHosting Blog

Can’t Send Email?

Over the last 12 hours had a few tickets crop up of customers having problems sending email when using Verizon Internet Access – if your having problems on any of our servers sending mail you may need to make adjustments to your outbound SMTP server configuration enable SSL and change port 25/27 -> 587 – in most cases this has fixed the issue.

If your Email Client is still having issues or reporting a certificate error – change your outbound SMTP server name to the server name you are on so for one example if you login to cPanel and the URL will change it will provide you with the server name such as “faith.flockhosting.com” replace this as the server name for your outbound SMTP and it has a signed proper SSL certificate so this error will go away.

If you are still having problems please open a ticket and send me the error messages you have received.