Over the next 48 hours or so I am migrating the mail system I use for FlockHosting, this means some changes – most of which will be transparent, you can still reach me at my normal address (firstname.lastname@example.org) but the addresses that will actually have a change are those attached to The Customer Zone.
The change is pretty simple though, no need to re-write entire address book entries, the address will be changing quite simply from FlockHosting.com -> FlockHosting.net, but the address format will remain the same.
Why would you have these addresses on file? Well as a customer if your email address your sending from matches your email account on file, it opens a ticket for you in the department you emailed, and attaches it to your account! Makes getting help even easier!
If your not sure of the addresses here you go!
- Tech Support – Assistance with site malfunctions, loss of access, etc. (1-24 hours response) – email@example.com
- General Help – Questions on How-To, Site Help, Random Questions – Non-Priority Support (1hr-3 days response) – firstname.lastname@example.org
- Billing / Sales – Billing Questions – or Pre-Sale questions. (1-24 hours response) – email@example.com
So there you have it! Just some minor changes, but working to organize FlockHosting’s email system a bit better, and really manage it better on the go!