Where to begin? Firs things first: All Services are now 100% online.
Where we stand:
Here’s where we are with things right now:
- Chuck is Incredibly Tired (and a little bit hungry)
The outage has brought about some interesting things, though:
- Increased followers on Twitter, Facebook and Google+
- Huge increase to the trouble ticket list (largest ever in 10+ years!)
- Clients were updating their details.
So one bad thing, three positive things. God’s got it all figured out.
Where we are going:
Outages are never fun, and you can plan and plan and plan some more. However, things like a data center wide power outage aren’t something planned for. The current provider has had problems with power in the past (back in 2014) but since has been stable.
Now I’m not a fan of just running when something goes wrong. I mean we serve God. He’s all about forgiveness and redemption! So forgive and forget right? Right. But that does not mean I will stay at the full capacity I have been.
Grace and Church are the two remaining stragglers, it’s been part of my plan for a while now to move them, and I’ve already got server hardware delivered. Biggest servers yet.
Migration. I’ll post more once I have a tad more rest under my belt. The long-term goal is to move Grace and Church sooner than later. Now with next to nothing in sleep for well over a week I need rest. So if I can wing some rest soon, I’ll work likely one or the other this weekend or next.
I’ve been blessed with amazing customers. Go ahead, high five yourself from Me. While I do understand those customers who are frustrated (you are no less awesome) are upset because they are using hosting services and they are down, I appreciate all of you for sticking it out.
As always, I own up to this, as a one man show I could say “Oh the datacenter dropped the ball! Wasn’t me!” but let’s be honest. I chose this company. I placed your sites on these servers, they failed. That’s my bad. I chose to forgive and forget but I must build things back up and keep them stable.
I am going to do more, and do some contests with some prizes as well as my way of saying thanks – the cool thing is all active and current customers are entered! So hang tight, by FlockUpdate time in a few weeks I’ll have more on that and more about stabilizing everything.
Thank you all for sticking with me! Appreciate everyone’s support! Hopefully we’ll have all things cleared up very shortly!