FlockUpdate for February 2017

Show Notes

The Outage… Oi!

Where to begin? Firs things first: All Services are now 100% online.

Where we stand:

Here’s where we are with things right now:

  • Chuck is Incredibly Tired (and a little bit hungry)

The outage has brought about some interesting things, though:

  • Increased followers on Twitter, Facebook and Google+
  • Huge increase to the trouble ticket list (largest ever in 10+ years!)
  • Clients were updating their details.

So one bad thing, three positive things. God’s got it all figured out.

Where we are going:

Outages are never fun, and you can plan and plan and plan some more. However, things like a data center wide power outage aren’t something planned for. The current provider has had problems with power in the past (back in 2014) but since has been stable.

Now I’m not a fan of just running when something goes wrong. I mean we serve God. He’s all about forgiveness and redemption! So forgive and forget right? Right. But that does not mean I will stay at the full capacity I have been.

Grace and Church are the two remaining stragglers, it’s been part of my plan for a while now to move them, and I’ve already got server hardware delivered. Biggest servers yet.

The Plan:

Migration. I’ll post more once I have a tad more rest under my belt. The long-term goal is to move Grace and Church sooner than later. Now with next to nothing in sleep for well over a week I need rest. So if I can wing some rest soon, I’ll work likely one or the other this weekend or next.

Apology:

I’ve been blessed with amazing customers. Go ahead, high five yourself from Me. While I do understand those customers who are frustrated (you are no less awesome) are upset because they are using hosting services and they are down, I appreciate all of you for sticking it out.

As always, I own up to this, as a one man show I could say “Oh the datacenter dropped the ball! Wasn’t me!” but let’s be honest. I chose this company. I placed your sites on these servers, they failed. That’s my bad. I chose to forgive and forget but I must build things back up and keep them stable.

I am going to do more, and do some contests with some prizes as well as my way of saying thanks – the cool thing is all active and current customers are entered! So hang tight, by FlockUpdate time in a few weeks I’ll have more on that and more about stabilizing everything.

Thank you all for sticking with me! Appreciate everyone’s support! Hopefully we’ll have all things cleared up very shortly!

Church Hosting Final 5

So we are coming to the last 5 seats for the server Church. Over 100+ sites on the single server, and while we could build it denser, and add another 100 people, let’s leave some room to breathe, and allow churches to upload photos, bulletins, sermons, videos and more.

Church Hosting’s 2nd server – few things we need to get rolling:

  • A server name! Current server is simply named Church, what is a good name for this 2nd server?
  • 1 year of funding for the hardware & software.
  • More churches!

When I originally put this project into motion I put it on a simple VPS server Koinonia it did the job, and thinking this would grow slowly-ish I figured it’d give me time to research new hardware, new configurations, but Koinonia very quickly got filled, overloaded, and while VPS tech let me upgrade it, obviously VPS wasn’t the fit, another VPS Fellowship came online to fill in the gaps as we needed power. Shortly there after the current server came online to house both servers with plenty of resources, CloudLinux to help balance out the load. A great start, but let’s do more.

I recently announced a server to replace Lilly’s current hardware – I want to do a similar configuration for Church Hosting’s new server – but there is a cost, about $4,000 a year to do the dream configuration I’d love to see (Raid10 Storage, 32GB of Ram, Newer CPU, Better Network), I can do a simpler box with a little less for around half of that cost, but at this point I’m working out the budget to accommodate.

There have been a handful of you who have donated money towards Church Hosting, not sure if you want your names publicly mentioned, but thank you! Hopefully others out there can chip in too, I really still want to do crowd funding, but I don’t have the time now with standing projects – but if you want to help, please visit: https://crowd.flockhosting.com

No matter what Church Hosting will continue to take orders, once we are full, the order form will note a longer-delay, once I have enough funds to deploy the new server (hopefully very soon) I’ll get it deployed and configured, maybe 2-3 weeks at current project load, but if you have any wish to help, like those who’ve donated before, I appreciate it greatly!

Stay tuned Church Hosting isn’t stopping or going anywhere! Contribute a server name if you like, would love for FlockHosters to pick the next name!

Billing Forgiveness

As a kid we tend to have our church teach us the “Lord’s Prayer” which is found in Matthew 6:

“This, then, is how you should pray:

“‘Our Father in heaven,
hallowed be your name,
10 your kingdom come,
your will be done,
    on earth as it is in heaven.
11 Give us today our daily bread.
12 And forgive us our debts,
    as we also have forgiven our debtors.
13 And lead us not into temptation,[a]
    but deliver us from the evil one.[b]

nomoneyWell today I’m going to practice this prayer – all overdue invoices older than 2015, canceled. cleared. done. Many reasons going into this, but the biggest is I don’t want to accuse a brother or sister in the Lord of lack of payment and there was a PayPal error where it didn’t report back paid. So today, those are CLEARED.

I’ve done cleanup too as some of those were simply abandoned accounts where folks just stopped paying, and I highly doubt the contact information I have on file is correct any longer and thus, it done. Cleared. Poof!

Moving forward with only 26 invoices to clear up, a new policy is going into practice – no more outstanding invoices!

While I will still practice grace as led, FlockHosting also will be a good steward itself and really make best use of servers. If customers are not able to pay, I’ll work with payment plans, optional discounts from pre-paying for even quarterly pre-payments – but the goal is I need to make use of what God has given me and that’s a business & ministry, and my goal is to let it be successful, cutting off the dead branches and truly letting God continue to grow things this year!

Another post is coming later this afternoon about some more changes, stay tuned!

Fresh FlockHosting — Day 3: Upgrades

Upgrades!

All accounts on standard packages, are upgraded to the additional storage & bandwidth! I am working to migrate customers on lower/outdated/no-longer-available packages to be upgraded (at no additional charge) to our standard packages, so stay tuned on that!

I asked in the video “What upgrades do you want to see?” – give me a minute and post a comment here, Facebook, or Twitter – get in touch and let me know where you would like to see upgrades!

Lastly if you’re unsure how to use Web Disk/Web Drive – Check your cPanel login for the link (has an easy setup) or the technical version from cPanel!