Why Migrations?

I’ve gotten the question a few times:

“Why are we migrating again? Didn’t we just do this last year?”

Yes, we did. So why again? Let me explain.

The Reasons

Most of the time servers just “work” but as of late some performance issues, security patches, software upgrades, and customer complaints have led to this new migration.

A year ago we made the big jump not because I wanted to, but because of the power issues we were having with a data center the move was not desired but required. My priority to customers outweighs my need for sleep, funds, and I have a commitment to ensure things run smoothly.

Now things as of late have been mixed, network issues, blacklists, etc. but these come and go, however, a year ago the plan was to make a big move to new hardware with SSD’s. Having everything on the newest CloudLinux/CentOS so we’d have longer lifespans on software and updates – but when you can’t even keep the lights on, and some clients leave? You move.

Why this time?

Honestly? It is time. We jumped from the old configuration to the same exact thing, just different location to get out of a datacenter who couldn’t keep the lights on, we moved to fresh hardware, but the configuration stayed the same.

This time I have planned this out for over 6 months. I’ve toyed with various methods, trying out the new features of cPanel, Cloudlinux, and I have reviewed the hardware out there ensuring that in all 4 servers moving, things will run smoothly, high performance, and have room to expand if needed without having to do another huge migration anytime soon.

Servers Are Closed.

Now, this is some news I didn’t share in the FlockUpdate, but I’ll touch on it here. Grace, Lilly, Church and Fellowship after the migrations are closed. No more accounts will be added to them.  I have 3 new servers coming in after next week’s migration, Church Hosting (Sanctuary), WordPress Hosting (Press) and Standard Hosting (Ezra) – these should go online within 2-3 days of the migrations being done and will start accepting customers right away!

Yes, 3 server types! Here’s what each has different:

  • Church Hosting – Larger Storage to store church email & files.
  • WordPress Hosting – Optimized for WordPress only, no other website types.
  • Standard Hosting – The classic does it all platform.

So things should grow nicely into these new servers. I am definitely looking forward to WordPress hosting, going to open it up for more testing after migrations so stay tuned for how you can test it out!

There you have it! The reasons, the plan, I actually wanted to type this out because if I talked about it all in the FlockUpdate, we’d all still be watching it as it’d be hours long! 🙂 If you have any questions about migrations or input what-so-ever, post a comment or get in touch with me!

 

 

Migration Friday (Church & Grace)

I noted in the most recent FlockUpdate that there would be a migration on Friday and it’s nearly here!

I’ve moved a few accounts already and they have gone over smoothly (Thanks to brave testers!) the only in-between issue at this point is the hostnames. Since “grace.flockhosting.com” and “church.flockhosting.com” – still point to the active servers, and since folks check their email this way – it creates an issue for making this move quickly.

Grace Settings:

If you manage your DNS – the new IP is: 107.158.235.202

Simply point your A records to this new IP where you used to have: 107.189.34.98

Church Settings:

If you manage your DNS – the new IP is: 50.2.187.106

Simply point your A records to this new IP where you used to have: 107.189.33.250

For most of you thankfully it should not be an issue what-so-ever! Things are coming along awesomely, and performance has already improved since the cut-over as it stands, even with just a handful of accounts!

The official move is April 22, 2016 @ 10PM Pacific 

Some news is coming on Monday! So stay tuned! A sneak peak may be posted on Facebook or Twitter, so if you aren’t following, please do!

The Outage… Oi!

Where to begin? Firs things first: All Services are now 100% online.

Where we stand:

Here’s where we are with things right now:

  • Chuck is Incredibly Tired (and a little bit hungry)

The outage has brought about some interesting things, though:

  • Increased followers on Twitter, Facebook and Google+
  • Huge increase to the trouble ticket list (largest ever in 10+ years!)
  • Clients were updating their details.

So one bad thing, three positive things. God’s got it all figured out.

Where we are going:

Outages are never fun, and you can plan and plan and plan some more. However, things like a data center wide power outage aren’t something planned for. The current provider has had problems with power in the past (back in 2014) but since has been stable.

Now I’m not a fan of just running when something goes wrong. I mean we serve God. He’s all about forgiveness and redemption! So forgive and forget right? Right. But that does not mean I will stay at the full capacity I have been.

Grace and Church are the two remaining stragglers, it’s been part of my plan for a while now to move them, and I’ve already got server hardware delivered. Biggest servers yet.

The Plan:

Migration. I’ll post more once I have a tad more rest under my belt. The long-term goal is to move Grace and Church sooner than later. Now with next to nothing in sleep for well over a week I need rest. So if I can wing some rest soon, I’ll work likely one or the other this weekend or next.

Apology:

I’ve been blessed with amazing customers. Go ahead, high five yourself from Me. While I do understand those customers who are frustrated (you are no less awesome) are upset because they are using hosting services and they are down, I appreciate all of you for sticking it out.

As always, I own up to this, as a one man show I could say “Oh the datacenter dropped the ball! Wasn’t me!” but let’s be honest. I chose this company. I placed your sites on these servers, they failed. That’s my bad. I chose to forgive and forget but I must build things back up and keep them stable.

I am going to do more, and do some contests with some prizes as well as my way of saying thanks – the cool thing is all active and current customers are entered! So hang tight, by FlockUpdate time in a few weeks I’ll have more on that and more about stabilizing everything.

Thank you all for sticking with me! Appreciate everyone’s support! Hopefully we’ll have all things cleared up very shortly!

Time to spruce up for fall!

work-n-manIt’s time to do some server work – going to be doing some adjustments & upgrades

  • FlockHosting Customer Zone (https://secure.flockhosting.com) – Migration
  • FlockHosting Knowledge Base (http://kb.flockhosting.com) – Migration
  • Solomon Server – Storage Upgrades

Why?

The migrations are long overdue, needing to get some new hardware powering these services properly – As for the storage upgrade, I was blessed by the datacenter with some free additional resources! So going to be applying these to Solomon!

 

When?

Today I will begin with the Knowledge Base, a pretty quick and easy transition, this will migrate the entire site over – no content will be added until the site has fully migrated, the server upgrades to Solomon should take about 15 minutes and should DOUBLE the storage on Solomon allowing for some more growth!

The Customer Zone will not migrate until Tuesday Night/Wednesday Morning, after the nightly run of maintenance the Billing & Support systems will be placed into maintenance mode, this will allow the data to be migrated to the new server without change.

 

What do I do?

Not much you need to do, if you find yourself in need of support simply check the communicate page (http://www.flockhosting.com/communicate) for ways to get in touch, email is likely your best bet, I’ll be monitoring Live Chat, Google Talk and Facebook if you need any help or support during this outage.

 

Wait… What?

Unsure? Have a question? Send me a note! Ask away, if you’re not sure what any of this means or if it applies to you please let me know! Happy to help!

No, It’s True!

Since the announcement of Church Hosting many people respond with “Yeah Right!” it’s the common thread so common in fact I made it part of the FAQ for the service! But hopefully with a few churches coming online here in the coming weeks, it’ll help to really firm up the truth of the matter – It’s Free. 100% no joke, no gimmick, free!

It’s being integrated into FlockHosting.com and still getting some minor ascetic tune-ups in design to really help customers be able to find it easier and get signed up! Now some more common questions to the FAQ really have people stumped on how to manage if they can’t use their favorite design tools, well thru the service you can’t — BUT, if you have a good handle of HTML, and have a little patience, you can use your favorite design tools to make a WordPress template and it’ll be fully functional with the service!

I do encourage anyone interested to get your church signed up, I am working on some walk-thru videos to really help explain things better but if you need help and are a current user signed up and in your setup already, ask away! I’m here to help, email, Live Chat (9AM-5:30pm Pacific – And randomly in the evenings), or the community which I hope can spark some good conversation for all customers to learn and expand the possibilities of your websites!

So if your still skeptical, or are just plain curious how your church could benefit, Ask Questions! Leave a comment here, on Facebook, on the forum, live chat, email, carrier pigeon, you name it, I’m here and ready to answer your questions! If your under contract for your hosting, email in now and let’s start working on migrating your site and data, I am here to help create solutions to get you hosted free and easy!