FlockHosting Blog

Church Hosting Growth

Over a year ago FlockHosting’s State of the Server painted the migration of servers. In the case of Church Hosting it combined Fellowship and Koinonia into 1 server: Church.

Well it has been a year and those combined servers and about 75 churches more, Church is full! While the tech behind the server could support another 100 sites or so, I want room for every account to grow.

The joy of Church Hosting is getting emails like this:

“Hi,

We are getting notices that we have reached our limits, how much does it cost to get more storage for our site?”

Of course there is my favorite reply:

“Hello!

I have increased the storage! Enjoy and please let me know if you need anything else!”

Church Hosting is about being a blessing to churches. No costly hosting, no big bills. Free. And that’s how I’d love to keep it!

I currently have a few more expenses that are big priorities, big one is the little girl sleeping to my right. She’s not always the most affordable, but she’s pretty cute and I love her to pieces.

So I am looking for a little help. There are a few options in how you can help get things running again sooner than later for churches! With 2 folks already in the wings asking “When can we launch?” your help can be huge right now to help churches far and wide get their sites online.

Few ways you can help:

  • Become a Founder – I have 2 1 spot left. 2 1. You become part of an exclusive group with savings on all other products. Your hosting package is lifetime hosting. Be one of the final 10 – and wait for more things planned for the Founders.
  • Donate to Help – If you can spare some funds to help springboard us, it’d be an amazing help! Even $5 can get things one step closer to lighting up the new hardware and coming online!

I do hope to have a full-fledged crowd funding setup, but for now if you could be so bold and be a founder, that’d help! If you can donate any amount, that helps too!

Church Hosting has blessed a great number of churches who were paying $15 a month or more! That means the church has a spare $180 in their pocket a year! Imagine that $180 going to benevolence, or helping send a kid to camp! A husband or wife to a men’s/women’s conference! Let FlockHosting handle the hosting, you handle your Flock!

Help me help churches around the world! Be a part of getting things running again!

Managed WordPress now Free!

blog-post-wpmanagedWhen I sat down to really build out a new product for FlockHosting, I thought to myself:

What do folks really need? What would help build/support?

And I tried to keep it affordable addition to the cost of hosting, and maybe, just maybe add some more funds to things like support my family and ministry. Simple goals right?

So if you’d like help in managing your WordPress, one of the biggest things updates & backup to help keep your WordPress site secure and safe, Managed WordPress is now free.

Why? Because FlockHosting is growing, and with the hundreds if not thousands of other companies you could switch to for hosting services, I want FlockHosting to continue being the best at what it does. Taking care of its customers.

So if you want to have your site managed by FlockHosting, this will include daily updates to your WordPress Plugins and Themes, Backups, and continued help as always to make sure your site is performing at it’s best – it’s all free!

What’s needed if  you want to take advantage of this option? Create a user for FlockHosting in your WordPress install, make it an administrator, and then send that information in a ticket in the secure customer area, once I get things setup I’ll reply to the ticket with what you can expect to see added in your WordPress install – and that’s it! I can manage backups, plugins, themes, and even updating WordPress itself!

So if something serious happens in the WordPress world that requires a patch, every morning I’ll update and apply as needed! You can always do it yourself still when you login, but some of you use WordPress for building a site that just sits, and you don’t login that often, so let me help keep it up to date as you let it do what you designed it to do.

More news coming over the next few days! (Possibly even more today!)

Support Seeing Problems

Most trouble tickets in the queue go something like this (please note this is simply paraphrasing, not an actual ticket, no customers were harmed in the making of this example) 🙂

Dear Support,

My website is not responding – Did I do something wrong?

Sincerely,Concerned Customer

So pretty standard all in all, an issue, but sometimes I need more complex data, and its not something thats an icon or easy to access say a traceroute, some customers know, some don’t but in many cases seeing the problem would help resolve the issue – so starting today I have a solution, Join.me.

The service is 100% free of charge (they do have a pro option which is paid but were focusing on the free version) – with this tool you can easily install it on your Windows or Mac and provide me a view of your computer, this way I can see whats going on and even if you allow take control of your computer to help make adjustments to your email account, ftp settings, diagnose from your computer why you can’t access your website, email is broken, you name it if its a problem, I’ll be able to see it first hand.

I am continuing to try and improve customer care, from a revamp of the Knowledge Base coming soon, to more support options to really do my best to take care of all customers and ensure your able to manage, access and interact with the servers and get the most use out of your websites.

To use the service just goto Join.me and choose “Share” you’ll get a small application download for Mac it’s a pkg, and for Windows it’s an exe – once you run the program your screen my flicker or flash, but once its settled a hovering box will appear:

This is a screenshot of the Mac version – you’ll note the box at the top that says join.me/345-153-671 – if your chatting with me and want me to take a look, simply send me the 6 digit code and were off and running.

Once connected the last 2 icons on the right will change, the person will the number of viewers (2 = Me and You) and the mouse will turn orange, from that button you can allow me access to your desktop to lend assistance.

Again this is all 100% free of charge and by the company LogMeIn which has some great services and tools I use for managing my own computers – it’s a great tool which I hope customers can use to get even better support from FlockHosting so if your in a bind and need a hand, catch me on Live Chat and give me your 6 digit code, and assistance is coming your way!

No, It’s True!

Since the announcement of Church Hosting many people respond with “Yeah Right!” it’s the common thread so common in fact I made it part of the FAQ for the service! But hopefully with a few churches coming online here in the coming weeks, it’ll help to really firm up the truth of the matter – It’s Free. 100% no joke, no gimmick, free!

It’s being integrated into FlockHosting.com and still getting some minor ascetic tune-ups in design to really help customers be able to find it easier and get signed up! Now some more common questions to the FAQ really have people stumped on how to manage if they can’t use their favorite design tools, well thru the service you can’t — BUT, if you have a good handle of HTML, and have a little patience, you can use your favorite design tools to make a WordPress template and it’ll be fully functional with the service!

I do encourage anyone interested to get your church signed up, I am working on some walk-thru videos to really help explain things better but if you need help and are a current user signed up and in your setup already, ask away! I’m here to help, email, Live Chat (9AM-5:30pm Pacific – And randomly in the evenings), or the community which I hope can spark some good conversation for all customers to learn and expand the possibilities of your websites!

So if your still skeptical, or are just plain curious how your church could benefit, Ask Questions! Leave a comment here, on Facebook, on the forum, live chat, email, carrier pigeon, you name it, I’m here and ready to answer your questions! If your under contract for your hosting, email in now and let’s start working on migrating your site and data, I am here to help create solutions to get you hosted free and easy!