FlockHosting Blog

New Billing: Invoices

As some of you have already migrated to the new billing system (others to follow soon!) you’ll note a few changes:

  • Attached PDF Invoices
  • Invoices sent 10 days before billed.
  • Reminders Sent on Overdue Accounts
  • All Major Credit Cards Accepted (Visa / Mastercard / Discover / AMEX)

This is all new, and please let me explain a little, the invoice will generate 10 days early, if you have a card on file on the renewal day the system will attempt payment, and if accepted you’ll get a note and a PDF marked “PAID” – you don’t have to run in and make payment, if your a PayPal customer, please consider utilizing a Subscription to your profile so your invoices are handled promptly.

Some billing changes about over-due, cancelation, etc. are soon going to be added to the terms of service, so keep an eye on your email, as a newsletter will go out explaining it all in the next week or so – all these changes are in an attempt to provide you with better and better customer service and hosting services.

If your new to the new billing system, and have ANY questions, please don’t hesitate to open a ticket – MyTroubleTicket.com will soon be discontinued, so please be sure to utilize the new system built in with your new billing profile.

Fall Cleanup

Several accounts across the servers have cropped up with hacked message boards, and overly-spammed Guestbooks, if you are not actively using a application, please consider uninstalling it (remove the folder) – this will help keep the servers even more secure, and your domain name from getting marked as spam.

Some accounts at high-risk will be temporarily suspended, and you will be contacted with further options for getting your account cleaned up, if you are not sure of applications installed, please review Fantastico, or look thru your folders. Even if it is not linked from any of your websites, common names like “www.mywebsite.com/forum/” and “www.mywebsite.com/guestbook/” are dead giveaways to folks looking to do your website harm – if you need assistance in upgrading or removal, please open a trouble ticket or contact_me directly.