FlockHosting Blog

FlockUpdate 2014 – Episode #5

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Show Notes:

  • Dental Work Woes
  • Getting LLC’d!
  • Website Nearly Done!
  • Support Support Support – Comment on how you’d like to be supported!
  • WordPress Login Attacks! Update Update Update!
  • Got limit login plugin installed? Forward us the IP addresses in it’s blocklist and help keep the attacks down!
  • Help me build a cookie cutter Church Theme! Leave a comment about what you would look for/want in a Church Website
  • Always remember Communicate Page for easy ways to get in touch! (Faxing on new website!)
  • Want to help test support? Post a comment or get in touch and I’ll let you know how you can help test the flow of support!

Design, Teeth, and Support.

UpgradesWhere to start where to start? Website Re-Design? Well I hit a minor snag with the VPS/Dedicated server options for ease of deployment, just some API things to work out to ensure it’s a smooth setup for anyone wanting them – but I am going to launch the website later tonight/tomorrow (let’s be honest, likely Saturday at the rate I’m going!) with a waiting list sign-up and an idea of what to expect from the services!

The other part of the delay has been my teeth! I went in for a “cleaning” in which my dentist told me I had some “light” cavities – so 3 trips later, I’m officially done but in a LOT of pain, to the point it’s hard to think and focus as the light cavities he tells me were SERIOUS cavities, and now says you can see them on the x-rays… I had no pain or discomfort before, and now a mouth of pain 🙁 but hopefully (prayers appreciated!) I’ll be feeling good again soon!

Talk to FH!Lastly something I’ll be talking on in next week’s FlockUpdate – Support. I recently posted on Facebook and Twitter (likely the last thing you saw me post to the two social outlets) the question “How do you attempt to get help?” for me it’s a mixed bag from customers – some are Email folks, email me requests, email me questions – I don’t mind a bit! But I am trying to streamline things a bit, and tie things into a better support system as a few requests have fallen through the cracks!

So the question is on the table how do you seek support? Angry tweets? A highly focused #hashtagged post? Email? Chat? Are you a master of the communicate page issuing texts and having a Skype session kind of person? Well I’ve been evaluating a few options for support that will give me better mobile access on the go (and better cell service soon!)  to have the ability to reply and keep in touch.

Can We Talk?I’d love to hear your feedback! It doesn’t matter if you are Church Hosting, Personal or Business! I welcome everyone! The system I’ve been using I actually found a FlockHosting customer using it so I’m not alone in thinking it’s a good one! So stay tuned, you may notice the ticket system seem “sluggish” or “different” please bear with me, if I like the flow I may switch quickly and quietly, hopefully with minimal downtime to folks for support, but too will bring a new Live Chat in, so stay tuned!

That’s it for me! I just wanted to update you guys with how things were since it has been quiet and I know not everyone enjoys the rambling of me on the podcast 🙂 So take a minute if you can post a comment, tweet or +1 – would love to hear back from each of you!